You are a foreigner living in Belgium, or you have a special status (diplomat,…) and no INSZ (national register number)? You wonder whether you are entitled to service vouchers and how it works? In this article we take a couple of special status and explain how you should proceed correctly.

For starters, what is a Belgian Social Security Number (INSZ/NISS number)?

An INSZ (or NISS) number, also called the national register number, is the unique identification number of the Belgian Social Security. This number is assigned to every physical person registered in the population register and foreign register, in the registers of the diplomatic delegations and consulates abroad.

The number can be found on the (electronic) identity card (or similar document), as well as on various other documents such as your tax certificates, your stickers from the health insurance, and so on.

If you have a INSZ/NISS number (example: 86.03.18-103.07), you can already book a cleaning service in the Pootsy App or on the Pootsy website . Pootsy will take care of signing you up to the Service Vouchers system.

What is the Service Voucher system?

Belgian companies which are approved for the national Service Voucher scheme employ workers to provide domestic services (cleaning, cooking, etc.). The service user pays the worker a Service-Voucher (at a very cheap price: 9€ / hour) for each hour worked. In turn, the worker is paid a proper monthly salary by their employer. More than 1 million of households use Service Vouchers in Belgium!

Pootsy gathers top-rated partners (Service Voucher Companies) which offer the services of their high-skilled cleaners via the Pootsy Mobile App or the Pootsy website. You can check their availabilities in real time!

You don’t have to worry about administrative stuff. Pootsy will sign you up to the Service Voucher system when you book your first cleaning service.

Don’t wait and check the availabilities of cleaners around you!

 

You do not have an INSZ number but you do hold a diplomatic or consular identity card or you are a staff member of SHAPE or NATO? You can benefit from the Service Voucher system! Follow the steps below:

HOLDER OF A DIPLOMATIC OR CONSULAR IDENTITY CARD

You have a diplomatic identity (yellow),
cijaune
You have a consular identity (green),ci2vert

You can register for service checks as a user without INSZ.
To register you, we ask you to send the following documents:

– complete the registration form correctly
– a recto / verso photocopy of your diplomatic or consular identity card,
– a certificate of residence in Belgium, if the address is not stated on the identity card. To obtain this, please contact the Protocol Directorate of the FPS Foreign Affairs, Foreign Trade and Development Cooperation.

You can do this:

– by fax to 02 547 54 96
– by email to brussel-servicecheques.svc.be@sodexo.com,
– or by regular mail to: Sodexo Service checks unit – Pleinlaan 15 – 1050 Brussels

You will then receive a Sodexo number.

HOLDER OF THE GREEN IDENTITY CARD OF THE SHAPE OR THE IDENTITY CARD OF NATO

example of the SHAPE green identity card:

ci3shape
(the NATO identity card example is not available),

You can register as a user of service vouchers without INSZ.
To register you, we ask you to send the following documents:

– fully and correctly completed the registration form,
– a recto / verso photocopy of your SHAPE or NATO identity card,
– a certificate of residence in Belgium, issued by the federal police of the Shape or by the Privileges and Immunities Office of NATO.

You can do this:

– by fax to 02 547 54 96
– by email to brussel-servicecheques.svc.be@sodexo.com,
– or by regular mail to: Sodexo Service checks unit – Pleinlaan 15 – 1050 Brussels

You will then receive a Sodexo number.

 

Once you have received your Sodexo Number (meaning you are subscribed to the Service Vouchers system), open the Pootsy App or website and book a cleaning service in real time!

You don’t know what Pootsy is? Watch this video or download the app, available on iOS and Android.

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